The Empress Ritual is best performed with our Empress Oil, and the Lumin Ritual with our Lumin Three-In-One Oil. You are welcome to mix and match Lumin & Empress Oil as they work for your skin type, but remember that the Lumin Oil is also a facial cleanser and the Empress Oil is not.

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We’re so excited that you’ve received your Aura or Empress items! If you’d like to access our insider tutorials, simply create an account at 82cart.com and you’ll be able to view. Enjoy!

If you’ve received a Gua Sha tool with some markings you weren’t expecting, this answer is for you!

While of course you should feel free to email us if you think something is seriously wrong with your stone (there should never be cracks or chunks missing!), often, the markings our customers are concerned with are totally normal & natural. Here’s why: the veins or delineations which you are noticing are naturally occurring striations in Bian Stone — the magical and miraculous stone we formulate all of our Gua Sha tools from. Bian Stone is an amalgamation of 40+ natural minerals & materials that work to detoxify, plump, smooth, and boost circulation as well as calm and soothe both your skin and mood. Because we are committed to processing our Empress & Aura Tools as minimally as possible and maintaining the integrity and effectiveness of the Bian stone, many of our gua sha Stones do contain natural markings, striations, and lines through them.

This is a sure sign that your Stone is potent, authentic, and one of a kind in fact, many of our customers specifically request stones with these lines.

Additionally, each Empress Stone and Wand is individually hand-crafted from natural materials, so slight differentiations in coloring/sheen/thickness do sometimes occur.

We hope this information is helpful! Of course, if you still feel like something is up with your Stone or Wand, send us a photo of the area you’re concerned about in a reply to this thread and we’ll be happy to help you out.

The Empress Ritual (and all  products) is formulated to benefit all skin types. In fact, we’ve seen acne-prone people have incredible results with regular use! However, breakouts can occasionally happen when you begin performing the Empress Ritual.

If this is something you are experiencing, feel free to check out this.

Empress:The Empress line is formulated to be safe & soothing for sensitive skin and for conditions like eczema and rosacea. Remember to use light pressure and avoid gua sha directly over inflamed areas.

Aura:The Aura Collection is formulated to be safe for all skin types. Please remember that our Aura Sweeper & Aura Stone may leave red marks after use – this is totally normal and a part of the healing process.

Lumin:Our Lumin line was specifically crafted for sensitive & breakout prone skin. Use the Cupping set gently to calm inflammation and breakouts. The cooling Lumin Mushroom is made from white jade, known to pull heat from the skin. The Lumin Three-In-One oil can be used as a daily facial moisturizer, cleanser, and make up remover for sensitive skin.

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When using  Lumin Collection, perform facial cupping no more than 2x a week. The Lumin Mushroom can be used as a facial massage tool daily.